How can we help?

We keep our product prices as low as possible, unfortunately this means we can’t offer free delivery. Although thanks to the extensive range of couriers we use we’re able to provide a fantastic selection of delivery options at extremely competitive rates. Our delivery charges are based on the weight of the products you buy, so will vary from product to product. The full range of delivery options and costs are clearly displayed in your shopping basket before you checkout, so there’ll be no nasty surprises once you’ve confirmed your order.

Of course you can. Providing it’s within 30 days of purchase, if you’re not completely 100% satisfied with your order get in touch with us as soon as possible so we can try and resolve the issue – in many cases we’ll find a solution so that you won’t even need to return your items.

Please note: We do not accept returns or refund purchases for customised or custom sized items, this includes custom sized netting.

We aim to keep our international shipping prices as simple as possible here at Vermont Sports, you will find that many of the huge range of countries we ship to are the same price. However, there are some exceptions where the cost for us to ship your goods is lower or higher for some countries and this will be clearly stated before checking out with your goods.

Sure we can! If you need your item super-fast, our cut-off time for next day delivery is 9:00pm so we can process your order as quickly as possible. Keep your eyes on the countdown timer at the top of our website to see how long you’ve got to qualify for Next Day delivery. Unfortunately we can’t offer next day delivery on a very limited number of larger items such as Fixed Surround Netting, Umpires Chairs, Players Benches, Crowd Control Barriers and Drag Brushes.

All the delivery options and costs will be clearly shown in your shopping basket for you to choose the method you prefer. The majority of our products can be shipped using Standard, Express, Next Day and Timed delivery options. Even with locations or products where Next Day delivery is not available, we can still guarantee all orders are processed the very same day so we can keep your delivery times to the absolute minimum.