How can we help?

We keep our product prices as low as possible, unfortunately this means we can’t offer free delivery. Although thanks to the extensive range of couriers we use we’re able to provide a fantastic selection of delivery options at extremely competitive rates. Our delivery charges are based on the weight of the products you buy, so will vary from product to product. The full range of delivery options and costs are clearly displayed in your shopping basket before you checkout, so there’ll be no nasty surprises once you’ve confirmed your order.

Of course you can. Providing it’s within 30 days of purchase, if you’re not completely 100% satisfied with your order get in touch with us as soon as possible so we can try and resolve the issue – in many cases we’ll find a solution so that you won’t even need to return your items.

Please note: We do not accept returns or refund purchases for customised or custom sized items, this includes custom sized netting.

We will obviously aim to refund your money as quickly as possible, but because of the various stages involved in the process (and sometimes the need to return items), it can take up to 14 working days.

We aim to keep our international shipping prices as simple as possible here at Vermont Sports, you will find that many of the huge range of countries we ship to are the same price. However, there are some exceptions where the cost for us to ship your goods is lower or higher for some countries and this will be clearly stated before checking out with your goods.

Sure we can! If you need your item super-fast, our cut-off time for next day delivery is 9:00pm so we can process your order as quickly as possible. Keep your eyes on the countdown timer at the top of our website to see how long you’ve got to qualify for Next Day delivery. Unfortunately we can’t offer next day delivery on a very limited number of larger items such as Fixed Surround Netting, Umpires Chairs, Players Benches, Crowd Control Barriers and Drag Brushes.